ANOS - Professional Service Platform

About ANOS

The Modern Service Marketplace

ANOS connects customers with skilled, verified local technicians for everyday service needs. From emergency plumbing to event support, we bring everything together in one secure platform.

Our Mission

To simplify access to local services by creating a transparent, highly efficient, and secure connection between customers and independent technicians.

Our Vision

To build a trusted, nationwide service ecosystem that empowers individuals, supports skilled workers, and strengthens local communities through fair pricing.

How ANOS Works

Post a Request

Select a category, describe your issue, and instantly alert nearby professionals.

Receive & Compare Bids

Technicians review your request and send customized, competitive price quotes.

Select & Pay Securely

Choose the best tech based on reviews and price. Your payment is held safely in escrow.

Job Completed

The technician arrives and completes the work. Confirm in the app to release funds.

Who We Are

Redefining Services with Absolute Trust

ANOS offers a unique platform where pricing is fair and negotiable. We verify every single technician before they can bid on your job.

100% Aadhaar Verified Technicians
Negotiable & Transparent Pricing
Secure Razorpay Integration

Explore Services

Legal Policies & Support

Click to expand details regarding privacy, refunds, and data deletion.

1. Information We Collect

Name, phone, email, address.
Service request details and transaction history.
Device info and Aadhaar (strictly for verification).

2. Purpose & Security

We use data for account management and fraud prevention. Data is encrypted and never sold. For concerns, contact support@anos.in.

Customer Cancellation: Free before acceptance. Charges may apply after serviceman acceptance.
Refunds: Must be raised within 24 hours of job completion. Processed within 5-7 business days.
Disputes: ANOS mediates disputes fairly.

Published by AKUMALLA NIKHIL OPC PRIVATE LIMITED

For Customers

Open ANOS App > Login as Customer.
Tap Profile > Settings > Delete Account.
Confirm deletion.

Deletes: Personal details, history, docs.

For Technicians

Open ANOS App > Login as Technician.
Tap Profile > Settings > Delete Account.
Confirm deletion.

Deletes: Experience certs, bank details, profile.

Note: Invoices are retained for 60 days for tax purposes. For manual requests: support@anos.in

Equipment & Quality

Carry your own tools: Technicians must bring all necessary equipment for the job.
Reach customer locations on time and follow all safety protocols.
Maintain tools in good working condition.

Professionalism & Conduct

Be polite; zero tolerance for abusive behavior.
Follow ANOS app pricing strictly. No extra cash requests.
Use only your verified profile; do not share account access.

Note: Violations like overcharging or incomplete work will lead to account deactivation. Support: support@anos.in

1. Setup & Login

Choose User Type: Open the app and select Technician.
Create Account: Fill in your details (Name, Phone, Email, Service Category) and Upload Aadhaar.
Login: Use your registered phone number and password to enter.

2. Finding Work & Bidding

Find Work: Browse active service requests in your area on the home screen.
Send Bids: Review work descriptions/images and submit your quote (price).
Selection: Wait for the customer to review and select your bid.

3. Service Execution

Payment Check: Start work only after the app notifies you that the customer has paid.
Contact: Call the customer directly through the app to coordinate.
Tools: You must carry your own tools to the customer location.

4. Closing the Job

Completion: Once finished, the customer must tap Work Completed in their app.
Payment & Rating: Funds are released to your wallet, and you receive a star rating.

Workflow: Register → Send Bids → Get Paid → Perform Work (with own tools) → Confirm Completion → Get Rated.

1. Posting a Request

Register: Sign up as a Customer and upload your Aadhaar.
Post Work: Select a category, describe the work, and add photos or audio if needed.

2. Selecting a Technician

Bidding: Technicians will send quotes. Compare their prices and profiles.
Hire: Select the technician you like and make the in-app payment.

3. Service & Completion

Contact: Call the technician through the app after payment is done.
Finish: Once the work is done, you must confirm "Work Completed" to release the payment.

Summary: Post Request → Receive Bids → Select & Pay → Contact Technician → Confirm Completion → Give Rating.

Help Center

Frequently Asked Questions

Everything you need to know about the ANOS platform, billing, and service management.

Getting Started

The ANOS app is a simple service app that helps customers find technicians for many tasks like cooking, cleaning, gardening, repairs and beauty services. Customers can post work, receive offers, select a technician and track the job until it is done.

You can request or offer services like cooking, cleaning, gardening, electrical work, plumbing, beauty services, painting and event help. It depends on your need or what a technician can do.

Open the app, choose your role, and fill in your personal details. Technicians must upload identity proof (Aadhaar), bank details, and experience certificates if available.

Click 'Forgot Password', enter your email, and use the link sent to your inbox to securely create a new password.

You can change your name, phone number, email, and address in the profile settings. Technicians can update their documents and bank details here too.

Booking & Bidding

Choose your service, fill in details like date, time, location, budget, and description, and then submit.

Yes, you can upload photos, videos, or audio files to help technicians understand your work better.

Technicians send you their price offers. You can see their rates, ratings, and experience, allowing you to select the best one.

Technicians can open the active request, enter a price, and submit. You can also edit your bid before the customer makes an assignment.

You will get a notification and can see the assigned technician’s details like their name, phone number, and final bid amount.

Yes, you can call the technician directly from the app once they are assigned to coordinate arrival times.

Yes, you can see all your active, completed, and cancelled requests seamlessly in the ‘My Requests’ section.

Payments & Job Completion

We support all major payment methods including UPI apps (Google Pay, PhonePe), debit cards, credit cards, and net banking.

Your final bill includes the technician's service charge, platform admin fees, GST, and transaction charges. You can verify all transparent details before paying.

Open: Request is created.
Bidding: Technicians are sending prices.
Assigned: You selected a technician.
In Progress: Work has started.
Completed-Pending Confirmation: Waiting for your final approval.
Completed: Job successfully closed.
Cancelled/Expired: Request stopped or unfufilled.

If you are completely satisfied with the work, click ‘Confirm’ on the completion screen to release the payment to the technician.

Customers can cancel directly from the request page. Technicians can cancel their bid as long as the request is still in the open/bidding phase.

Immediately after confirming the job is completed, you will be prompted to give a star rating and write a review.

After payment, your invoice appears on the payment screen. You can also view or share it anytime later from the request details page.

Still have questions?

Our support team is available to help you via the app or email.

Contact Support

Contact Us

What Our Community Says

Real stories from our customers and verified professionals.

Verified

"The bidding system is genius. I posted a request for AC repair, got 4 bids within minutes, and ended up paying 30% less than standard agency rates. The technician was highly professional!"

Rahul Sharma

Customer

Partner

"As an independent electrician, ANOS gives me the freedom to quote my own prices based on the job's difficulty. The escrow payment system means my money is guaranteed. No more chasing customers for cash."

Syed Ali

Verified Technician

"I booked a deep cleaning service before moving into my new apartment. The app UI is incredibly smooth, and the fact that all workers are Aadhaar verified gave my family absolute peace of mind."

Our Work

Platform Highlights

About ANOS

The Modern Service Marketplace

Our Mission

Our Vision

How ANOS Works

Post a Request

Receive & Compare Bids

Select & Pay Securely

Job Completed

Who We Are

Redefining Services with Absolute Trust

Service Catalog

Professional Categories

AC Services

Electrician

Plumbing

Carpentry

Painting

Cleaning

Cooking

Beauty

Tailoring

Gardening

Appliance

Mechanic

Events

Photography

Tutor

Labour

Testimonials

What Our Community Says

Rahul Sharma

Syed Ali

Priya Desai

Legal Policies & Support

Privacy Policy

1. Information We Collect

2. Purpose & Security

Refund & Cancellation Policy

Account & Data Deletion Request

For Customers

For Technicians

Technician Rules & Regulations

Equipment & Quality

Professionalism & Conduct

How to Use by Technician

1. Setup & Login

2. Finding Work & Bidding

3. Service Execution

4. Closing the Job

How to Use by Customer

1. Posting a Request

2. Selecting a Technician

3. Service & Completion

Help Center

Frequently Asked Questions

Getting Started

What is the ANOS app?

Which services can I request or offer on ANOS?

How do I register as a customer or technician?

How do I log in if I forget my password?

How do I update my profile or contact details?

Booking & Bidding

How do I create and submit a service request?

Can I upload files or media with my request?

How does bidding work for a service request?

How do I place or edit a bid as a technician?

How do I know if my request is assigned?

Can I contact the technician after assignment?

Can I track multiple requests at the same time?

Payments & Job Completion

Which payment options are supported?

What fees are included in my payment?

What do the different request statuses mean?

How do I confirm that work is completed?

How do I cancel a request or bid?

How do I leave feedback or rate a technician?

How do I view or share my invoice?